Privacy Policy

UPDATED EFFECTIVE DATE - MAY 16, 2018

 

We Wear Us, LLC., (“WWU”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.  

For purposes of this Agreement, “Service” refers to WWU’s service which can be accessed via our website at www.wewearus.com (“Website” or “Site”) where users can rent designer clothing and accessories.  The terms “we,” “us,” and “our” refer to WWU. “You or you” refers to You, as a user of Service. By accepting our Privacy Policy and Terms and Conditions (found here), you consent to our collection, storage, use and disclosure of your Personal Information and Non-Personal Information as described in this Privacy Policy.

 

1. Information We Collect

We collect “Personal Information” and “Non-Personal Information.”

PERSONAL INFORMATION 

When you purchase something from our store, we collect the personal information you provide in order to safely and efficiently process your order. We only collect personal information about you that we consider necessary for achieving this purpose.

“Personal Information" includes information that directly identifies you as an individual, such as (i) Name, (ii) Mailing Address (including billing and shipping addresses), (iii) Telephone Number, (iv) Email Address, (v) Gender, (vi) Credit and Debit Card Number, (vii) Banking Information, such as Account and Routing Numbers, (viii) Passwords and Reminder Questions and Answers, (ix) Purchase History, and (x) Body Type, Height, Bust, and Size.

WWU collects Personal Information when you participate in various opportunities that we provide, for example: (i) When you order the Services, gift cards or make a request, (ii) When you register your purchase of the Services or your account and when you update your account information, (iii) When you register for Services or other communications through the Site, (iv) When you participate in a contest, promotion, sweepstakes, rewards program, customer group, survey, or other promotion, (v) When you participate in a blog, forum, or interact with WWU using social media or other electronic or digital communications, (vi) When we conduct market research, meet you at a trade show, or other events, (vii) When you apply for a job with WWU.

We may combine personal information that we collect about you with non-personal information you provide to us through other sources such as inquiries, or marketing events. We will use the combined personal information in accordance with this Privacy Policy for as long as it is combined.

NON-PERSONAL INFORMATION

Non-Personal Information We Collect

"Non-Personal Information" is any information that does not reveal your specific identity, such as: (i) Browser information, (ii) Information collected through cookies, pixel tags and other technologies, (iii) Demographic information and other information provided by you, (iv) Aggregated information, and (v) Preferences concerning how you receive information.

We automatically track this information based on your behavior on the Website. We use this information to perform internal research on our users’ demographics, interests, and purchase behavior to better understand and serve you.


How We Collect Non-Personal Information

WWU and its third party service providers may collect non-personal information in a variety of ways, including: (i) Browsers, such as your Media Access Control (MAC) address, (ii) Computer Type (Windows or Macintosh), (iii) Screen Resolution, (iv) Operating System Version, (v) Internet Browser Type and Version.


2. How We Use And Share Information

INFORMATION COLLECTED VIA TECHNOLOGY

In an effort to improve the quality of our Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

COOKIES

A cookie is a small text file that is stored on a user’s computer for record-keeping or tracking purposes. Shopify uses cookies and other tracking technologies on the Website. This Privacy Policy covers the use of cookies by We Wear Us only and does not cover the use of cookies by any advertisers or other third-parties.

We use cookies and other technologies to, among other things, better serve you with more tailored information, to facilitate your ongoing access to and use of the Website, and to provide you with personalized marketing. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive.  Sending a cookie to a user’s browser enables us to collect non-personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.  For example, WWU may use both persistent and session cookies to track information. Persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.  

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. Please note that some features of the Website may not work properly if you decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/

While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser or mobile application. We track your activities if you click on advertisements for our services on third-party platforms such as search engines and social networks, and may use analytics to track what you do in response to those advertisements.

PIXEL TAGS, WEB BEACONS, CLEAR GIFs or OTHER SIMILAR TECHNOLOGIES

Pixel tags, web beacons, clear GIFs or other similar technologies may be used in connection with some Website pages and HTML-formatted email messages to, among other things, track the actions of Website users and email recipients, measure the success of WWU marketing campaigns and compile statistics about Website usage and response rates.

Information such as your location and your preferred means of communication is collected when you voluntarily provide this information. Unless combined with personal information, this information does not personally identify you or any other user of the Website.

PERSONAL INFORMATION

In order to use some features of the Website and the Services, including without limitation the rental of products from WWU, you must first register with us and create a username and password. During registration, you are also required to give truthful contact and demographic information (including name, email address, mailing address) in accordance with our Terms and Conditions. We use this information to contact you about the products and services on our Site in which you have expressed interest.

If you order a product from us, we request certain personal information from you during the checkout process. You must provide contact information (including name, shipping address, telephone number) and financial information (including credit card number and expiration date). Also, in order to assist you, we may also require personal characteristics, such as your height, bust, and clothing size. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. By placing an order, you agree that you have read and consented to this Privacy Policy, and our Terms & Conditions.

Additionally, we may use your personal information for our research, modeling, marketing and other business purposes provided it is first anonymized. Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share your personal information with third parties for marketing purposes without your consent.

NON-PERSONAL INFORMATION

In general, we use Non-Personal information to help us provide and improve the Service and customize the user experience.  We also aggregate Non-Personal Information in order to track trends and analyze use patterns and for use for our research, modeling, marketing and other business purposes on the Website. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

AGGREGATED INFORMATION

"Aggregated Information" is a combination and analysis of information from multiple sources that helps identify or creates trends, benchmarks, summary metrics, or predictive algorithms, provided that we take reasonable steps to prevent a specific individual or the individual’s data from being identified. We may create Aggregated Information from information that other customers choose to share with us, along with Your Personal and Non-Personal Information.

We may use Aggregated Information (i) to deliver, administer, develop and enhance our Website and Services, (ii) to enable general marketing and advertising content about our products and services, and (iii) for other purposes to which You expressly consent.

 

3. Third-Party Advertisers

Third party advertising companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this Website and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie or third party web beacon to collect this information. These third party cookies do not collect personally identifiable information.


4. Third-Party Providers

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.


5. Surveys or Contests

We may provide you the opportunity to participate in surveys or contests on our Site. If you participate, we will request certain Personal Information. The requested information typically includes contact information (such as name and shipping address) and demographic information.

We use this information to notify contest winners and award prizes, to monitor Site traffic, or to personalize the Website (in the case of anonymous information collected in surveys) and to send participants an email newsletter. By participating in a survey or contest you submit to that activity’s terms and conditions, including providing us with permission, if required, to share your Personal Information with sponsors of that survey and/or contest.

We may use a third party service provider to conduct these surveys or contests, in which case the third party's service providers use of our users’ Personal Information will be governed by its privacy policy, which will be made available to users at the time they enroll for the survey or contest.

6. Communication With Us

SPECIAL OFFERS AND UPDATES

We will occasionally send you information on Services, products, special deals, and promotions. You can take advantage of promotions by entering the promotion code provided at the time of checkout. We send newsletters, usually by email.

You have the right at any time to prevent us from contacting You for marketing purposes. When we send a promotional communication to a user, the user can opt-out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that You do not wish to receive marketing communications from us in the “Settings” section of the Website.  Please note that notwithstanding the promotional preferences You indicate by either unsubscribing or opting-out in the Settings section of the Website, we may continue to send You administrative emails including, for example, periodic updates to our Privacy Policy, and temporary suspensions of our Site for maintenance.


7. Disclosure of Personal and Non-Personal Information

WE WEAR US PARTNERS

WWU engages in marketing and promotional activities with carefully screened brands, or, “Partners,” which we think will appeal to our user base. We may make our user list available to Partners so that you may receive catalogs, product information, or promotions from our Partners. If you prefer we don’t use your information for partner promotions, please email hello@wewearus.com.

From time to time, Partners may also be provided with non-personal information or aggregate information indicating the demographic information of users on our Website, purchase behavior, and opportunities to market to select segments of our customer base indirectly. When we share aggregate user information, we do so in a way that it cannot be linked with a user's Personal Information.

SERVICE PROVIDERS

We may provide Personal Information to third parties for their use in performing internal business functions (e.g., mailing, maintenance, security, data analytics, email transmission, CRM, database management services, credit card payment processing or data hosting) on our behalf. These service providers agree to only use your Personal Information in accordance with this Privacy Policy and for no other purpose than to provide us or our Partners with the contracted-for services.

RELATED PARTIES

We may share some or all of your Personal Information with our affiliates (including a parent company, subsidiaries, joint venture partners or other companies that we control or that are under common control with us), in which case we will seek to require those affiliates to honor this Privacy Policy.

REQUIRED BY LAW

We may disclose Personal Information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains. This may include responding to legal requests from jurisdictions outside of the United States, where we have a good faith belief that the response is required by law in that jurisdiction.

TO PROTECT RIGHTS

Additionally, we may disclose Personal Information where we, in good faith, deem it appropriate or necessary to prevent violation of the Terms and Conditions, take precautions against liability; protect the rights, property, or safety of WWU, any individual, or the general public; maintain and protect the security and integrity of our Services or infrastructure; protect ourselves and our Services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies.

LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications.  However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.  This Privacy Policy applies solely to information collected by us through the Website and the Service.  Therefore, this Privacy Policy does not apply to Your use of a third party website accessed by selecting a link on our Website or via our Service. To the extent that You access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to Your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

TRACKING TECHNOLOGIES

Our website currently does not have a mechanism to recognize the various web browser “Do Not Track” signals. In lieu of a browser-based opt-out solution, you can utilize the Network Advertising Initiative approved methods for placement of “opt-out” cookies described here. Our Website and those of our third party advertisers or other vendors are configured to read and honor these opt-out cookies, so long as they are present on your computer. (If you delete all cookies, you will need to reset your opt-out cookies.) Specific instructions on how to do so are available here. However, please be aware that we do not control these opt-out processes.

SECURITY

We implement security measures designed to protect Your information from unauthorized access.  Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.  We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

However, these measures do not guarantee that your information will not be accessed, misused, disclosed, altered or destroyed by breach of such firewalls and secure server software.  By using our Service, you acknowledge that You understand and agree to assume these risks.

If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Services or the Website or by providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

CHANGE OF OWNERSHIP

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, Your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process Your Personal Information as set forth in this Privacy Policy.  If our information practices change at any time in the future, we will post the policy changes to the Website so that You may opt out of the new information practices.  We suggest that You check the Website periodically if You are concerned about how Your information is used.

RETENTION PERIOD

We will retain Your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by law.

STATE PRIVACY LAWS

For California & Vermont residents: we will not share information we collect about You with affiliates or third parties, except as required or permitted by Your state’s law.

If you are a resident of the state of California, California’s “Shine the Light” law permits you to request information regarding the disclosure of your Personal Information by us to a third party for the third party's direct marketing purposes. To make such a request, please send an email to hello@wewearus.com.

CHILDREN

The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. WWU and the Website are not directed toward individuals under the age of eighteen (18), and we request that such individuals do not provide Personal Information through our Website. Additionally, we do not knowingly collect or maintain Personal Information from anyone under the age of 18, unless or except as permitted by law. If we learn that Personal Information has been collected from a user under 18 years of age on or through the Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 18 who has registered on the Website or you believe has otherwise provided Personal Information to We Wear Us, please contact WWU at hello@wewearus.com to have that child’s account terminated and information deleted.

CHANGES TO THIS PRIVACY POLICY

WWU may change how we collect and then use Personal Information at any time and without prior notice, at our sole discretion. WWU may change this Privacy Policy at any time. If material changes are made to the Privacy Policy, WWU will notify You either by posting the changed Privacy Policy on the Website or by sending an email to You. The “Updated Effective” date will also be updated at the top of this Privacy Policy.

It’s important that You review the changed Privacy Policy. If You do not wish to agree to the changed Privacy Policy, then we will not be able to continue providing the Services to You, and Your only option will be to stop accessing the Website and Services and deactivate Your We Wear Us Account.

CONTACT US

If You have any questions regarding this Privacy Policy or the practices of this Website, please contact us by sending an email to hello@wewearus.com.  









And the friendship begins.